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Heidi Rauch-Webb serves as the Outreach Team Lead for the Central New York Food Bank. She can do prescreenings to see if families or individuals might be eligible for SNAP benefits, assist with the application process and can even do home visits as needed. She works with community partners and helps raise awareness about hunger relief initiatives. Heidi is a point of contact for organizations and individuals looking to collaborate with the Food Bank or in need of nutrition information.

If you need help with HEAP, SNAP, Housing or anything of that nature, please reach out to Ashlee for help!
Ashlee Thatcher lives in Phoenix and has her master's in social work from Ohio State University. She has held her social work license through Ohio for 12 years and currently works in the community social work field specializing in helping low income individuals access grants and benefits to assist them in maintaining/finding housing as well as system navigation. Her hope with Erin’s Angels is to assist families in need with knowledge on how to find/apply for assistance and learn to navigate systems they may not be familiar with.
2025 Oswego County Public Transportation Resources (Print-Long) 3.2025 (pdf)
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We partner with Amazon to give away food and necessities once a month. Follow our Facebook page to be alerted when we get a new shipment to giveaway! Need transportation? Please see info -->

The Volunteer Lawyers Project of CNY, Inc. is a 501(c)(3) non-profit legal aid organization that provides free legal information, assistance, and representation in civil legal matters to low-income people in Central New York.
Their services are provided by staff and volunteer attorneys with the help of paralegals and law students.
Services
The Volunteer Lawyers Project of CNY, Inc. is a 501(c)(3) non-profit legal aid organization that provides free legal information, assistance, and representation in civil legal matters to low-income people in Central New York.
Their services are provided by staff and volunteer attorneys with the help of paralegals and law students.
Services throughout Central New York include legal issues related to housing, family, elder, LGBT* rights, immigration, debt, and economic opportunity.
VLPCNY's LGBT* Rights Program serves the LGBT* community throughout Upstate New York who cannot obtain other legal help, with a focus on the following counties: Onondaga, Madison, Cayuga, Oswego, Oneida, Herkimer, Otsego, Delaware, Cortland, Chenango, Tompkins, Chemung, Tioga and Broome.
VLPCNY's Immigration Program services immigrants throughout Central and the North Country, with a focus on the following counties:
Central New York: Cayuga, Cortland, Madison, Onondaga and Oswego Counties.
North Country: Clinton, Essex, Franklin, Jefferson, Hamilton, Lewis and St. Lawrence Counties.

Safe Space Organization strives to change the conversation around mental health by educating, connecting and supporting others through a peer-to-peer network. Safe Space is a community hub with therapeutic alternatives and prevention methodology that empowers individuals to self-manage their mental health by accessing community resources
Safe Space Organization strives to change the conversation around mental health by educating, connecting and supporting others through a peer-to-peer network. Safe Space is a community hub with therapeutic alternatives and prevention methodology that empowers individuals to self-manage their mental health by accessing community resources, providing a space and empowering the process of healing.

Locating basic resources such as food, shelter, employment, or health care may mean calling dozens of phone numbers, then struggling through a maze of agencies and services to make the right connections. The 211 system helps residents find community resources by dialing a simple three-digit number.
In July 2000 the Federal Communications Commission assigned the three-digit dialing code 2-1-1 for the exclusive purpose of providing widespread access to community information and referral services.
211 CNY brings together nonprofit organizations in the community to better serve the residents of five counties: Onondaga, Oswego, Jefferson, Lewis, and St. Lawrence. 211 is a helpful starting point for areas with small fragmented rural communities that may not be as connected as bigger cities. Under a simple, easy to remember, three digit phone number, updated information is kept under national standards, and the call or use of the database is free and available 24/7.
Some additional resources for access to food:
DIAPER BANK- http://icpoc.org/diaperbank
Or call 211 and ask for "Help Me Grow". Families may qualify for 50 diapers per month, per child. They are partnered with local Oswego County Connextcare locations for pick up: Find a ConnextCare Location Near You. Fulton, Oswego, Pulaski, Phoenix, Parish, School, Dental
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Originally founded in the 1930’s as an adoption agency, Catholic Charities of Oswego County has evolved into a midsize human service agency providing many valuable programs and services to children, families, and individuals. These wide ranging programs touch the lives of thousands of people in communities throughout Oswego County.
Catholic Charities of Oswego County is a dynamic organization that is engaged in a struggle to meet current social needs with professionalism, credibility and care. Whether working to develop strong family units; providing services to families, children, and individuals dealing with mental health issues; or feeding those in need with our food pantry, Catholic Charities of Oswego County helps to improve the quality of life by serving as a advocate for, and providing for, those in need.
Located at 808 W. Broadway in Fulton, New York, Catholic Charities of Oswego County serves all people in need throughout Oswego County regardless of their religious affiliation.
Please browse through our website to learn more about our programs and services.
Mary-Margaret Pezzella-Pekow Executive Director

The CNY Diaper Bank aims to centralize the fundraising and distribution of free diapers to families in need through existing service providers, including:
We will build an extensive diaper distribution network of agencies throughout CNY and provide free diapers to the families that need them the most in the city of Syracuse and the surrounding area.

Healthy Rules of the Road empowers children and adults to make healthy lifestyle choices and to become aware of those choices. The traffic-themed vocabulary and visual tools give a common and easy way to talk about what it means to be healthy and which choices can be applied. Learn how “green light” decisions can be applied in all areas of life and are unique to you. Watch children become empowered to take charge of their choices and to help others. Drive down the Healthy Highway as a family to create a road map for your own healthy lifestyle.

Second Chances is a free furniture and clothing shop that runs on the generosity of our community.
New Hope’s Pregnancy Resource Center provides young adults with free pregnancy tests, peer counseling and practical assistance when faced with an unplanned pregnancy.
Trained counselors focus on the needs of both the mother and the unborn child and do not exclude either. Counselors emphasize the sanctity and dignity of human life by providing information regarding the growth and development of the unborn child and the inherent dangers of abortion. Our goal is to help each young woman make a good plan for her child – a plan that includes either parenting or adoption.
We are a pregnancy resource center and a New York State authorized adoption agency
At Party Princesses CNY, they set out to provide free birthday dresses, shoes, tiaras, and jewelry to any young girl in need so she can feel like a princess for the day!
Dolly Parton’s Imagination Library is a book gifting program that mails free, high-quality books to children from birth until they begin school, no matter their family’s income.


The Liberty Resources Kinship Caregiver program provides services to families in Oswego County who are providing full-time care on a formal or informal basis for youth with whom they have a connection by blood or prior relationship.

MISSION:
The mission of the U. S. Marine Corps Reserve Toys for Tots Program is to collect new, unwrapped toys during October, November and December each year, and distribute those toys as Christmas gifts to less fortunate children in the community in which the campaign is conducted.
GOAL:
The primary goal of Toys for Tots is to deliver, through a new toy at Christmas, a message of hope to less fortunate youngsters that will assist them in becoming responsible, productive, patriotic citizens.

Loads of Love is a free laundry ministry offered by the First United Methodist Church of Phoenix at the Canal View Laundromat in Phoenix, NY. We provide the funds and laundry supplies (detergent, dryer sheets, garbage bags, etc.) for anyone to do their laundry at the Laundromat the 4th Monday every month from 5p-7p. We offer a snack, beverage and a craft for the children while the laundry is washing/drying. Patrons sort and load their dirty laundry, and can have us move their clean laundry to dryers and later fold it, if they wish. We supply rides to and from the laundromat, as needed, especially in inclement weather. The Program is open to anyone in our area.
Patrons are asked to stay at the laundromat while their wash is being done, which allows us to keep the laundry moving and get to know them and their families.
Loads of Love offers so much more than just clean clothes. We offer a listening, compassionate ear, friendship, fun, help making ends meet, and knowledge that you are valued and loved as you are not only by the volunteers who serve at Loads of Love, but by God whose love know no bounds.

The United Way of Greater Oswego County improves lives by fostering partnerships, mobilizing the community to give and volunteer, raising awareness of local human needs and supporting solutions that address those needs. By promoting an inclusive environment and encouraging unique contributions of diverse individuals, we are collectively and effectively creating opportunities for a better life.
United Way is advancing the common good by changing systems to help all of us. We are all connected and interdependent. We all win when a child succeeds in school, when families are financially stable, when people are healthy. United Way’s goal is to create long-lasting changes by addressing the underlying causes of these problems. Living united means being a part of the change. It takes everyone in the community working together to create a brighter future.
EVERYONE DESERVES OPPORTUNITIES TO HAVE A GOOD LIFE!
Since 1999, On Point has helped more than 9,000 first-generation youth to get into college, stay there, and succeed afterwards. They help students find financial aid, fill out the forms, and get the resources to survive and succeed. They drive them to colleges, visit them to help them stay on track, and go to their graduations. And since 2008, they have helped them get jobs afterward.
Research has shown that if a student’s parents didn’t go to college, the student is half as likely to attend college as his or her peers. If that student grew up in poverty, their likelihood of attending college decreases even further. Since its inception in 1999, On Point for College has worked tirelessly to offer students a chance to overcome the odds and achieve a college education.
With On Point’s support, students are beating the national average for freshman-to-sophomore-year persistence rates—not just for low-income students, but for all students.
WIC is a federally funded supplemental food and nutrition education program for women (pregnant, breastfeeding or up to 6 months postpartum), infants and children to the age of five. WIC provides food purchases on an EBT card, nutrition counseling, and referrals to health care. WIC program benefits are redeemed at local stores that accept WIC benefits. By providing some of the foods needed daily for good health, WIC can help you stretch your food budget. Nutrition staff at the WIC clinic can help you plan healthy meals for your family, give advice on infant feeding, children's dietary needs, and the dietary needs of pregnant and breastfeeding women.
HOPE For Bereaved is dedicated to helping grieving children, teens and adults by providing core services (support groups, monthly newsletter and counseling) at no charge. Founded in 1978, HOPE is an independent nonprofit community organization. Our purpose is to offer support, understanding, coping strategies, friendship and hope to the bereaved, as well as education, consultation and resources for their families, friends, employers, school/daycare staff, co-workers and invested professionals. The help given by HOPE can add greatly to the physical and mental well-being of the bereaved and therefore to their place of employment and to the community.
The Child Advocacy Center of Oswego County is a safe, child-friendly site where members of the MultiDisciplinary Team of Oswego County gather to assist child abuse victims and their families. We are a non-profit 501(C)3.
Our mission is to provide a safe, child-friendly environment that supports a timely, multi-disciplinary response to child sexual abuse, physical abuse and trauma, and promotes healing of victims and their families. Historically, children who were the victims of abuse allegations were shuffled from agency to agency where they would have to tell their story of abuse and relive painful events over and over again.
We bring agencies and services together in one child-friendly setting that is non-threatening and physically and psychologically safe for children of all ages. In doing so, the intent is to minimize unnecessary interviews of children and the discomfort and embarrassment that talk about abuse can cause. The CAC also provides community outreach and efforts to aid in the prevention of child abuse throughout Oswego County.
Search for free or reduced cost services like medical care, food, job training, and more.
Need help applying for Supplemental Nutrition Assistance Program (SNAP) benefits?
Call Heidi Rauch-Webb
Outreach Coordinator Oswego County
(315) 437-1899 ext. 273

Our quest is to free families and communities from the destructive grip of drug and alcohol addiction.
Through our comprehensive treatment and prevention programs, we offer solutions to problems created by substance abuse.
Break the stigma.
Addiction can inflict anyone - and it affects everyone.
Because Substance Use Disorder is unbiased, we are too. No matter your background, story, or the current stage of your disorder or recovery, our diverse, professional team welcomes you with open arms and healing hearts.
And we admire everyone brave enough to ask for help.
Don’t dodge, deny, or delay.
Most people who need help don’t get it until things are far out of their control. It’s never too late, nor is it ever too soon to get help. If you or someone you love is suffering from addiction, don’t wait until you have more problems, deeper disarray, or greater pain. Ask for help now. Hope starts today.

Here are the nearby pet food pantries and resources that we know about. If you are aware of any others, please let us know!
Each pantry has its own guidelines, so it is best to check their website or Facebook page - or give them a call. Most pet food pantries require proof of income or need.
In most cases, the food distribution is considered to be a supplement to what the pet owner provides. It is not intended to be the pet's only source of food. And not all pantries have a supply of pet food all of the time. It's a good idea to check ahead.
If you are able to donate pet food or supplies to a nearby food pantry, please do! In some cases, a large bag of food is broken into smaller baggies so that more pets can be served.
Where to Find Free or Low-Cost Pet Food and Supplies
Local animal shelters:
Unless a shelter publicizes a regularly scheduled distribution day, please check first before going. Check their websites for specific eligibility guidelines.
CNY SPCA
- 5878 E. Molloy Road, Syracuse
- 315-454-4479 https://cnyspca.org/pet-food-pantry/
- Monday – Saturday 11 AM to 4 PM
- “Individuals in the community who are in need of assistance can stop by the shelter during regular business hours to receive food for their pets. The Food Pantry for Pets provides a limited amount of pet food for your animal(s) meant to supplement those in need.
Although the Food Pantry for Pets serves eligible clients without discrimination, we may limit the number of times a household may receive assistance. There is no guarantee that pantry assistance will be available at any given time.”
HumaneCNY
- 4915 W. Taft Road, Liverpool
- 315-457-8762 https://www.humanecny.org/services/
- Monday - Saturday, 12p.m. to 5 p.m.
- Provides a list of local food pantries that may carry pet food.
- Check whether the shelter has any donated food or supplies to share.
Wanderer’s Rest Humane Association
- 7138 Sutherland Dr., Canastota
- 315-697-2796 https://www.wanderersrest.org/wrprograms
- Tuesday – Saturday 12pm-5pm Sunday 10am-3pm
- “Wanderers’ Rest Humane Association provides food to low-income families in Madison County. With proper documentation community members can come get food for pets in their time of need. If WRHA has the product available each constituent is given the space to come once a month for pet supplies.”
Oswego County Humane Society
- 171 Mitchell St, Oswego
- 315-207-1070 info@oswegohumane.org
- Tue., Wed., Fri. from 10 AM – 3 PM Other days by appt. only
- 29 W. Seneca Street, Oswego
- “Items available in pantry may include cat and dog food (wet and dry), cat litter, toys, bowls, leashes, collars, clothing, training pads, and more. Item availability depends on current stock as pantry is operated by donations.”
- “To be eligible, families must show proof of the following:
- Oswego County Residency (Government issued ID, mail with address)
- Low-income status (Benefit award letter, current insurance card within one year, pay stubs, etc.)
- Proof of Spay/Neuter for each pet
Cortland County SPCA
- 879 Mclean Road, Cortland
- 607-753-9386 https://cortlandspca.org/food-pantry-1
- Tue. – Fri. 12 p.m.- 4 p.m. Sat. by appointment only.
- “ Provide photo ID each time you come to pick up food
- You may receive food from the pantry every two weeks
- Food is available for cats and dogs only
- All pets in the household must be spayed/neutered. Proof of spay/neuter will need to be provided at the first visit only.
- We reserve the right to deny pet food assistance if more pets are added to the household.”
Your local food pantry:
Watch for pantry announcements of pet food distributions.
From time to time, pet food is donated to food pantries that are not listed here. Pet food is not part of a pantry’s regular food distribution.
The following pantries in Onondaga County provide pet food, according to HumaneCNY. Check 211CNY for pantry hours.
- St. Lucy's Church
315-475-7273
425 Gifford St., Syracuse
- North East Community Center
315-472-6343
716 Hawley Ave., Syracuse
- Huntington Family Services
315-476-3157
405 Gifford St., Syracuse
- East Onondaga Catholic Charities
315-424-1876
263 Onondaga St., Syracuse
Food Center at 324 University Avenue
- 315-475-7277 outreach@uumcsyracuse.org
- 1085 East Genesee Street, Syracuse
- Friday, 10 AM - 12 Noon
- “Offers a pet food closet.”
Rome Food Pantry/Catholic Charities Oneida Madison Counties
- 1408 Genesee Street, Utica
- (315) 337-8600 https://www.catholiccharitiesom.org/food-pantry
- “Assists with dog and cat food, and cat litter, when available.”
Kia Pet Thrift Store:
2546 James Street, intersecting Woodbine in Eastwood
(680) 214-6241 https://www.facebook.com/TheKiaFoundationInc
• Open every day from 12 p.m. to 5 p.m.
Reduced price pet food; free food at the rear of the store; new and gently used supplies
Hardeko Pet Pantry (Dog Daze Pet Shop)
Dog Daze, 309 North Main Street, North Syracuse
315-410-1278 hardekopaws@hotmail.com http://www.dogdazepetshop.com/ and https://www.facebook.com/.../Hardeko.../100079022540768/
• First Monday of the month, 11 a.m. – 2 p.m., proof of income required
CAP, Community Action Programs Cayuga/Seneca
315-255-1703 questions@caphelps.org
RE-TAILS PET THRIFT STORE
318 W. Broadway St., Fulton
https://www.facebook.com/profile.php?id=61580390468121
• Sponsored by Friends Forever Animal Rescue (315) 668-1003
Hours posted weekly
Discounted prices, free food
4PetSake Food Pantry Inc.
Mohawk Antiques Mall, 100 East Main Street, Mohawk
315-796-2584 pet-sake@hotmail.com
Application for assistance: https://nebula.wsimg.com/455b887f7d0151b35a4dfb5b7de03521...
R&B Dog Pantry
• 6780 Manlius Center Rd , East Syracuse
• (315) 991-8272 rbromp@gmail.com
https://www.facebook.com/profile.php?id=61556795510401
• Holds a monthly giveaway, announced on Facebook, while supplies last
Cuse Pit Crew “Keep Us Together” program
“Need help with pet food or supplies? We provide support to ease the burden so you can care for your beloved pet.”
“Please note that we require pet parents to provide us with an explanation of why assistance is needed.”
Contact cpc.keepustogether@gmail.com

Call Sheila Dion to learn more! (315) 399-6602
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