call 211 for immediate help

Dial 211 anywhere in CNY 24 hours a day, 7 days a week

Locating basic resources such as food, shelter, employment, or health care may mean calling dozens of phone numbers, then struggling through a maze of agencies and services to make the right connections. The 211 system helps residents find resources by dialing a simple three-digit number. 

In July 2000 the Federal Communications Commission assigned the three-digit dialing code 2-1-1 for the exclusive purpose of providing widespread access to community information and referral services.  

211 CNY brings together organizations in the community to better serve the residents of  five counties: Onondaga, Oswego, Jefferson, Lewis, and St. Lawrence.  211 is a helpful starting point for areas with small fragmented rural communities that may not be as connected as bigger cities. Under a simple, easy to remember, three digit phone number, updated information is kept under national standards, and the call or use of the database is free and available 24/7.

community resources

The Salvation Army

The Salvation Army

The Salvation Army

Salvation Army

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Catholic Charities

The Salvation Army

The Salvation Army

Catholic Charities Oswego County

Originally founded in the 1930’s as an adoption agency, Catholic Charities of Oswego County has evolved into a midsize human service agency providing many valuable programs and services to children, families, and individuals. These wide ranging programs touch the lives of thousands of people in communities throughout Oswego County.

Catholic Charities of Oswego County is a dynamic organization that is engaged in a struggle to meet current social needs with professionalism, credibility and care. Whether working to develop strong family units; providing services to families, children, and individuals dealing with mental health issues; or feeding those in need with our food pantry, Catholic Charities of Oswego County helps to improve the quality of life by serving as a advocate for, and providing for, those in need.

Located at 808 W. Broadway in Fulton, New York, Catholic Charities of Oswego County serves all people in need throughout Oswego County regardless of their religious affiliation.

Please browse through our website to learn more about our programs and services.

Mary-Margaret Pezzella-Pekow Executive Director

Community Resources



  • Assistance for the homeless
  • Educational services
  • Health care for the whole family
  • Independence for the disabled
  • Meals for the elderly, disabled, & youth
  • Safety for the abused
  • Support for youth
  • Transportation for all


 The Liberty Resources Kinship Caregiver program provides services to families in Oswego County who are providing full-time care on a formal or informal basis for youth with whom they have a connection by blood or prior relationship. 


  • Information and referral to financial supports and other valuable services
  • Therapeutic Case Management
  • Support groups
  • Training
  • Special activities for families and youth



The mission of the U. S. Marine Corps Reserve Toys for Tots Program is to collect new, unwrapped toys during October, November and December each year, and distribute those toys as Christmas gifts to less fortunate children in the community in which the campaign is conducted.

The primary goal of Toys for Tots is to deliver, through a new toy at Christmas, a message of hope to less fortunate youngsters that will assist them in becoming responsible, productive, patriotic citizens.

Free laundry services on the last Monday of every month in Phoenix

Loads of Love is a free laund


Free laundry services on the last Monday of every month in Phoenix!

Loads of Love is a free laundry ministry offered by the First United Methodist Church of Phoenix at the Canal View Laundromat in Phoenix, NY.  We provide the funds and laundry supplies (detergent, dryer sheets, garbage bags, etc.) for anyone to do their laundry at the Laundromat the 4th Monday every month from 5p-7p.  We offer a snack, beverage and a craft for the children while the laundry is washing/drying.  Patrons sort and load their dirty laundry, and can have us move their clean laundry to dryers and later fold it, if they wish.    We supply rides to and from the laundromat, as needed, especially in inclement weather. The Program is open to anyone in our area.

Patrons are asked to stay at the laundromat while their wash is being done, which allows us to keep the laundry moving and get to know them and their families.

Loads of Love offers so much more than just clean clothes. We offer a listening, compassionate ear, friendship, fun, help making ends meet, and knowledge that you are valued and loved as you are not only by the volunteers who serve at Loads of Love, but by God whose love know no bounds.


 The United Way of Greater Oswego County improves lives by fostering partnerships, mobilizing the community to give and volunteer, raising awareness of local human needs and supporting solutions that address those needs. By promoting an inclusive environment and encouraging unique contributions of diverse individuals, we are collectively and effectively creating opportunities for a better life. 

 United Way is advancing the common good by changing systems to help all of us. We are all connected and interdependent. We all win when a child succeeds in school, when families are financially stable, when people are healthy. United Way’s goal is to create long-lasting changes by addressing the underlying causes of these problems. Living united means being a part of the change. It takes everyone in the community working together to create a brighter future. 


help filling out FASFA

Since 1999, On Point has helped more than 9,000 first-generation youth to get into college, stay there, and succeed afterwards. They help students find financial aid, fill out the forms, and get the resources to survive and succeed. They drive them to colleges, visit them to help them stay on track, and go to their graduations. And since 2008, they have helped them get jobs afterward.

Research has shown that if a student’s parents didn’t go to college, the student is half as likely to attend college as his or her peers. If that student grew up in poverty, their likelihood of attending college decreases even further. Since its inception in 1999, On Point for College has worked tirelessly to offer students a chance to overcome the odds and achieve a college education.

With On Point’s support,  students are beating the national average for freshman-to-sophomore-year persistence rates—not just for low-income students, but for all students.


WIC is a federally funded supplemental food and nutrition education program for women (pregnant, breastfeeding or up to 6 months postpartum), infants and children to the age of five. WIC provides food purchases on an EBT card, nutrition counseling, and referrals to health care. WIC program benefits are redeemed at local stores that accept WIC benefits. By providing some of the foods needed daily for good health, WIC can help you stretch your food budget. Nutrition staff at the WIC clinic can help you plan healthy meals for your family, give advice on infant feeding, children's dietary needs, and the dietary needs of pregnant and breastfeeding women.


HOPE For Bereaved is dedicated to helping grieving children, teens and adults by providing core services (support groups, monthly newsletter and counseling) at no charge. Founded in 1978, HOPE is an independent nonprofit community organization. Our purpose is to offer support, understanding, coping strategies, friendship and hope to the bereaved, as well as education, consultation and resources for their families, friends, employers, school/daycare staff, co-workers and invested professionals. The help given by HOPE can add greatly to the physical and mental well-being of the bereaved and therefore to their place of employment and to the community.

Connecting People and Programs


The Child Advocacy Center of Oswego County is a safe, child-friendly site where members of the MultiDisciplinary Team of Oswego County gather to assist child abuse victims and their families.  We are a non-profit 501(C)3. 

Our mission is to provide a safe, child-friendly environment that supports a timely, multi-disciplinary response to child sexual abuse, physical abuse and trauma, and promotes healing of victims and their families. Historically, children who were the victims of abuse allegations were shuffled from agency to agency where they would have to tell their story of abuse and relive painful events over and over again.

We bring agencies and services together in one child-friendly setting that is non-threatening and physically and psychologically safe for children of all ages. In doing so, the intent is to minimize unnecessary interviews of children and the discomfort and embarrassment that talk about abuse can cause. The CAC also provides community outreach and efforts to aid in the prevention of child abuse throughout Oswego County.

Connecting People and Programs

Connecting People and Programs

Connecting People and Programs


Search for free or reduced cost services                                                         like medical care, food, job training, and more.

SNAP Outreach

Connecting People and Programs

SNAP Outreach


Need help applying for Supplemental Nutrition Assistance Program (SNAP) benefits?

Call Heidi Rauch-Webb
Outreach Coordinator Oswego County
(315) 437-1899 ext. 273


Connecting People and Programs

SNAP Outreach


Our quest is to free families and communities from the destructive grip of drug and alcohol addiction.

Through our comprehensive treatment and prevention programs, we offer solutions to problems created by substance abuse.

Break the stigma.

Addiction can inflict anyone - and it affects everyone.

 Because Substance Use Disorder is unbiased, we are too. No matter your background, story, or the current stage of your disorder or recovery, our diverse, professional team welcomes you with open arms and healing hearts.

 And we admire everyone brave enough to ask for help.

Don’t dodge, deny, or delay.

  Most people who need help don’t get it until things are far out of their control. It’s never too late, nor is it ever too soon to get help. If you or someone you love is suffering from addiction, don’t wait until you have more problems, deeper disarray, or greater pain. Ask for help now. Hope starts today.

New Hope Family Services

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Do you know of an organization that should be listed on this page?

New Hope family services Syracuse NY

New Hope’s Pregnancy Resource Center provides young adults with free pregnancy tests, peer counseling and practical assistance when faced with an unplanned pregnancy.

Trained counselors focus on the needs of both the mother and the unborn child and do not exclude either. Counselors emphasize the sanctity and dignity of human life by providing information regarding the growth and development of the unborn child and the inherent dangers of abortion. Our goal is to help each young woman make a good plan for her child – a plan that includes either parenting or adoption.

We are a pregnancy resource center and a New York State authorized adoption agency

Do you know of an organization that should be listed on this page?

Do you know of an organization that should be listed on this page?

Do you know of an organization that should be listed on this page?


Email Sheila: erinsangels@Mail.com

Imagination Library

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Imagination Library

Imagination Library

Dolly Parton’s Imagination Library is a book gifting program that mails free, high-quality books to children from birth until they begin school, no matter their family’s income.

Clary's Closet

Clary's Closet, Inc. began when its founder, Alysia Clary saw children at her own children's elementary school in dire need of clothes. She started working with teachers, school nurses and aides, really anyone that needed assistance outfitting students. Before Alysia knew it she was on a mission to help other schools outside of her own. Currently, Clary's Closet, Inc., distributes clothing to several school age children in grades Kindergarten through twelfth grades in Ononodaga County. Based on their individual needs as a student. We provide new or gently used clothing dictated by the student's needs.